Support

Frequently Asked Questions

Everything you need to know about RepScrubs® and how it works.

How do I register for RepScrubs®?+

Visit RepScrubs.com to register and follow the simple instructions.

What do I do if I need customer support?+

Our U.S.-based customer service team can help Monday through Friday from 6:30 a.m. to 6:00 p.m. EST. Contact us at (407) 547-2680 or info@repscrubs.com.

How many sizes can I choose from?+

RepScrubs® perioperative attire is available in seven sizes (XS through 3XL). Thanks to our automated inventory, your correct size will be available at every visit.

Why does a hospital offer long-sleeved scrubs?+

Safety is one of the pillars of our company's mission. According to AORN guidelines, all nonscrubbed personnel should completely cover their arms when in restricted areas. RepScrubs also offers a short-sleeved solution based on hospital preference.

Why can't I provide my own disposable scrubs?+

Using scrubs from the on-site ScrubPort® guarantees clean scrubs at your facility, provides a universal solution for all vendors, includes color and time-sensitive badges for security, keeps you compliant in restricted areas, and provides management reports documenting your adherence to policies.

How can I manage my account?+

Go to RepScrubs.com and enter your registrant ID and personal identification number. Your account gives you access to reports, credit balances, detailed transaction reports, and historical summaries.

Which machines will recognize my registrant ID?+

Our nationwide program uses web-based technology. Once registered, your RepScrubs® account gives you access to any ScrubPort® in the U.S.

What's my cost as a vendor?+

Our initial $139 (plus tax) registration fee covers your registration and gives you access to any ScrubPort® in the U.S. Annual renewal with deposit options of $24, $30, $50, $100, $150, or $200.

How is my account balance managed?+

Once your balance reaches $20 or less, our accounting system automatically replenishes your credit balance to a level you preselect during registration.

Ready to close the loop?

Does your facility have a closed-loop process that visually identifies and records each perioperative visit? Let us show you how.